Monthly Archives: February 2014

A Customer Service Lesson from B Hotel in Orlando

Barbra Pleadwell and I just returned from a three-day confab of public relations professionals from 50 major markets across the US— the PR Consultants Group.  http://www.prconsultantsgroup.com/directory/ The conference was at the B Hotel in Orlando, but the hotel, recently acquired … Continue reading

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Girl Scout Cookie Drop

Today, Girls Scouts of Hawai‘i kicked off its annual “cookie season” with a cookie drop topping record orders of more than 387,500 boxes of Thin Mints, Tag-a-Longs, Samoas and other Girl Scout cookies statewide. Jai Cunningham of KHON 2 news … Continue reading

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